Opening a Shared Mailbox
Add a shared mailbox to Outlook After your admin has added you as a member of a shared mailbox, close and then restart Outlook. The shared mailbox should automatically display in your Folder pane in Outlook. What if it didn't work? * If your admin only recently added you to a shared mailbox, it may take a few m…
Removing Focused Inbox on Outlook
Office 365 email(s) default on creation to contain separate inboxes, one issue students routinely experience is being unable to identify emails being sent to them as a result of such emails being filtered to a 'focused' inbox. Below are steps users may take to remove the 'focused' inbox, allowing all emails to be rec…
Sending Encrypted Emails
To send an encrypted email you and your recipient will need to use the Outlook Desktop Client on either a MAC or Windows computer. Or use the Outlook Mobile App on IOS or Android. When you create a new email in Outlook desktop, click the Options link at the top of the window. Once you have clicked options you…
