Clear Cache & Cookies

 

When you use a browser, like Chrome, Edge, Firefox, and Safari it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites.

What happens after you clear this info

After you clear cache and cookies:

• Some settings on sites get deleted. For example, if you were signed in, you’ll need to sign in again.
• If you turn sync on in Chrome, you’ll stay signed into the Google Account you’re syncing to in order to delete your data across all your devices.
• Some sites can seem slower because content, like images, needs to load again.

How cache & cookies work

• Cookies are files created by sites you visit. They make your online experience easier by saving browsing data.
• The cache remembers parts of pages, like images, to help them open faster during your next visit.

 

 

 

 

 

Contents

Clear cache & cookies. 1

What happens after you clear this info.. 1

How cache & cookies work. 1

Google Chrome. 3

In Chrome Computer Browser. 3

Android Devices. 6

iPhones & iPads. 9

Firefox. 10

Windows or Mac computer. 10

On your Android device. 13

Mac desktop devices. 18

On iOS devices. 21

Safari 23

Clear cookies in Safari on Mac. 23

On iOS devices. 24

Clear cookies and cache, but keep your history. 25

Edge. 26

 

 

 

 

 

 

Google Chrome

 

In Chrome Computer Browser

 

1. On your computer, open Chrome.

 

2. At the top right, click More  .

3. Click More tools   Clear browsing data.

 

4. At the top, choose Basic setting. That way you don’t remove any saved passwords.

5. At the top, choose a time range. To delete everything, select All time.

6. Next to "Cookies and other site data" "Cached images and files," and “Browsing history,” check all three boxes.

7. Click Clear data.

8. Once it is done the Clear browsing data box will disappear

 

9. Please close Google Chrome fully to finish clearing the data.

 

 

 

 

 

 

 

 

 

 

Android Devices

1. On your Android phone or tablet, open the Chrome app  .

 

2. At the top right, tap More  .

 

 

3. Tap History   Clear browsing data.

4. At the top, choose Basic setting. That way you don’t remove any saved passwords.

5. At the top, choose a time range. To delete everything, select All time.

6. Next to "Cookies and other site data" "Cached images and files," and “Browsing history,” check all three boxes.

 

 

 

7. Tap Clear data.

 

8. Once it is done the Clear browsing data box will disappear

 

9. Please close Google Chrome fully to finish clearing the data.

 

 

 

 

 

 

 

 

iPhones & iPads

1. On your iPhone or iPad, open the Chrome app  .

 

2. At the bottom, tap More  .

 

 

3. Tap History   Clear browsing data.

 

4. Make sure there’s a check mark next to "Cookies, Site Data," and "Cached Images and Files."

 

 

5. Tap Clear browsing data.

 

 

Firefox

Windows or Mac computer

1. Open Firefox on your computer.
2. In the upper right-hand corner of the browser, click the menu bars, which look like three parallel lines

3. Click the “Settings” tab.

 

 

 

4. On the left-hand side click Privacy & Security

5. Scroll down to the section Cookies and Site Data and to the left click Clear Data

6. A pop-up will show make sure both Cached Web Content and Cookies and Site Data are checked

7. Click Clear and then Clear now.

8. Once it’s done the box will disappear. Please close your browser fully so that it can fully be cleared.

 

 

 

 

 

 

On your Android device

 

Some instructions may vary based on the type of phone you have and what version of Firefox it is running. Look for the menu icon (three bars) located at the top right corner. On older Android devices, you’ll have to press the hardware menu key and then tap “More.”

1. Open the Firefox app
2. Click the 3 dots in the upper right corner

 

3. Go to the “Settings” menu. 

 

 

 

 

 

 

4. Look for “Privacy & security” and select “Delete browsing data.” 

 

 

 

 

 

 

 

5. Select all boxes

6. After you have made your selection, tap “Delete browsing data.”

7. A pop-up will appear saying “Firefox will delete the selected browsing data’” tap Delete

 

 

 

 

 

 

 

 

 

 

 

 

 

Mac desktop devices

 

1. With Firefox open, click the hamburger menu in the top right and select Settings.

 

 

 

 

 

 

 

 

 

 

 

 

2. Click Privacy & Security.

 

3. Scroll down to the Cookies & Site Data section and click Clear Data.

 

 

 

 

 

 

 

 

 

 

 

 

4. Check both boxes and click Clear.

 

5. Close Browser

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

On iOS devices

 

1. With Firefox open, tap the hamburger menu and tap Settings.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2. Under Privacy, tap Data Management.

 

3. With the cache toggle turned on, tap Clear Private Data. Tap it again to confirm.

 

 

 

Safari

Clear cookies in Safari on Mac

 

1. To clear the cache and cookies in Safari please follow the link below as there are many versions of Safari and each are a little different.

 

2. https://support.apple.com/guide/safari/manage-cookies-sfri11471/17.0/mac/14.0

 

3. Once there you will see a drop-down menu that says “Select Version”

 

4. Click the drop-down and select the OS version you have and follow the steps.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

On iOS devices

 

1. Go to Settings > Safari.

 

2. Tap Clear History and Website Data.

 

 

Clearing your history, cookies, and browsing data from Safari won't change your AutoFill information.

When there's no history or website data to clear, the button to clear it turns gray.

 

 

 

 

 

 

 

Clear cookies and cache, but keep your history

 

1. Go to Settings > Safari > Advanced > Website Data.

 

2. Tap Remove All Website Data.

 

 

When there's no website data to clear, the button to clear it turns gray.

Edge

1. Click the Menu icon   at the top-right corner of the screen, then click Settings.

 

 

 

 

 

2. Click on Privacy, search, and services from the list of options on the left-hand side under Settings.
    

 

3. Scroll down to Clear browsing data and click Choose what to clear.
    

 

 

 

 

4. Change the Time range at the top to All Time 

 

5. Make sure to only check the boxes next to Cookies and other site data, Cached images and files, Download history, and Browsing history.

6. Then, click Clear now.