PLEASE NOTE:

 If you have a school-issued laptop, you will need to be connected to the VPN before resetting your password. To do this follow the steps here: Connecting to VPN Account recovery options must first be configured to be able to reset forgotten password, if no account recovery options have been setup, you will need to contact support for assistance. 

ALSO NOTE: 

Account update(s) between email and network accounts will take ~5 minutes to synchronize, please allow for synchronization after updating password before attempting to login to an on-campus device. 

For Password(s) about to expire: 

To change your password from an IVCC device on-campus or off-campus while connected to the VPN, press Ctrl+Alt+Delete and choose Change Password.
ctrl+alt+delete > Change Password

To Change your password for an off-campus device, log into your email at outlook.office.com, choose your profile icon, and select 'Change Password.'

outlook.office.com > Initials in Top Right > View Account

'My Account' > Password

You will then be able to enter your old password and a new / confirmation password to successfully have the account password updated. 

Create a password meeting the following requirements:                                                             

• 14 or more characters in length
• At least 3 of the 4:  uppercase, lowercase, number, special character
• Note: Password expiration takes place every 90 days

For passwords already expired / forgotten: 

Navigate to the Office 365 login website at outlook.office.com, and select 'Can't access your account?' Or go to https://passwordreset.microsoftonline.com/ and follow the prompts.

Select 'Work or School Account' and enter your school e-mail address

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