Microsoft Authenticator App

Strongly recommended for MFA. Requires a mobile device. Not for password recovery.

• Installing the Microsoft Authenticator App
• Setting up the Microsoft Authenticator App using a computer - recommended method
• Setting up the Microsoft Authenticator App using Mobile Phone/Device only

 

 

 

 

All phone options available for MFA. Cell phone and email are the only options for password recovery. The phone methods all differ slightly:

• Phone: Can receive a passcode via SMS text or automated call, i.e. cell or mobile phone - for both password recovery and MFA
• Alternate phone: Can confirm login via automated call, i.e. land line - for MFA only
• Office phone: Can confirm login via automated call, and phone number can include an extension - for MFA only

 

Steps to set up a phone method:

1. To configure an international phone number, select the country from the drop-down list. This adds the country code automatically, so you do not need to type it.
2. Enter your full phone number with area code or city code (no country code).
3. Select "Text me a code" to enable both SMS Text and automated calls.
4. Click "Next" and follow the prompts on screen and/or through the phone to verify this method.
   • If you chose "Text me a code", you will have to find the text with a 6-digit code, then type that code on the "Enter code" screen.
   • If you chose an automated call, you will have to answer the phone and press the # sign on the phone when prompted.
5. You will see confirmation that your phone was registered successfully and this method will appear in your list of sign-in methods.

This is an example of what you would see when setting up the Phone method:

 

 

 

 

 

Essential for password recovery. Not for MFA. Email and cell phone are the only options for password recovery.

 

Steps to set up the Email method:

 

1. Type your personal, non-school email address in the "Enter email" box. Use an email address you will be able to access even if you cannot log into IVCC. Click "Next".

 

2. You will see a screen labelled "Email" that says "We just sent a code to <your personal, non-school email address>" with a box to "Enter code".

 

3. Go to your personal, non-school email and find the "IVCC account email verification code" message from Microsoft on behalf of IVCC. Open the message to see the 6-digit code. Write down the code if necessary. Note: if you do not readily find the message, check your spam or junk mail folders.

 

4. Go back to the "Email" screen and type the 6-digit code into the "Enter code" box, then click "Next".

 

5. You will see confirmation that Email was successfully registered and this method will appear in your list of sign-in methods.