Warning: Make sure to choose the "Microsoft Authenticator" app, offered for free by Microsoft Corporation. Be cautious of other apps with similar names or icons, as they are not the official, trusted Microsoft app.

 

Icon for the Microsoft Authenticator app provided by the Microsoft Corporation. 

This is a FREE app - do not pay for an app for this purpose.

 

Jump to the appropriate section:

• Instructions if you are reading this on the iOS device where you want to install the app
• Instructions if you are reading this on the Android device where you want to install the app
• Instructions if you are reading this on a computer - note that you must have your iOS or Android device available to complete the steps

AFTER you finish installing the Microsoft Authenticator app, then see instructions for MFA: Setting up Multi-Factor Authentication (MFA) for M365. 

 

 

 

 

Step 1 - Visit the Download Microsoft Authenticator app - Microsoft.com page

 

 

 

Step 2 - In the Apple section, click the blue Get the app button

 

Step 3 - You should be in the iOS App Store on your device with a button to Get/Install/Update/Open the Microsoft Authenticator app.  Click the button to get (or install or update or open) the app.

 

Step 4 - If prompted, choose to Allow Camera Access so the Microsoft Authenticator app can scan QR codes.

 

Note:  If you leverage the Apple Face ID feature on your iOS device, you may also be prompted to add or allow Face ID for the "Microsoft Authenticator" Application.  Use of Face ID is optional, and if chosen may require you to scan a 2nd QR code or to input a code provided by Apple. 

 

Outcome

The Microsoft Authenticator app is now installed on your iOS device and ready for use in setting up Multi-Factor Authentication (MFA) for M365. You can also use the app for MFA with other services, such as your bank, personal email, insurance, and more, in addition to the IVCC M365 MFA setup.

 

 

Step 1 - In Google Chrome, visit the Download Microsoft Authenticator app - Microsoft.com page

 

Step 2 - In the Android section, click the blue Get the app button

 

Note: This link may open in a browser instead of the Google Play Store app and you may see an option to Open in App instead.  We recommend that you open the link in the Google Play Store app if possible.

 

 

Step 4 - You should be taken to the Google Play Store with a button to Install/Update/Open the Microsoft Authenticator app.  Click the button to install (or update or open) the app.

 

Step 5 - If prompted, choose to Allow Camera Access so the Microsoft Authenticator app can scan QR codes.

 

Outcome

The Microsoft Authenticator app is now installed on your iOS device and ready for use in setting up Multi-Factor Authentication (MFA) for M365. You can also use the app for MFA with other services, such as your bank, personal email, insurance, and more, in addition to the IVCC M365 MFA setup.

 

 

You will need to have your mobile device available in order to complete these steps.

 

Step 1 - In a web browser on your computer, visit the Download Microsoft Authenticator app - Microsoft.com page  or click on the appropriate QR code below:

To install the Authenticator app on an Android device, scan the QR code below or open the download page from your mobile device.

 

 

To install the Authenticator app on for Apple iOS, scan the QR code below or open the download page from your mobile device.

 

 

Step 2 - Click the Install the app button

 

Step 3 - In the the Get the app on your phone section, scan the appropriate QR code with your iOS or Android mobile device camera or QR reader app.  

 

Step 4 - Click on the link that appears to open either the iOS App Store or the Google Play Store.

 

 

Step 5 - You should be taken to the iOS App Store or the Google Play Store app with a button to Get/Install/Update/Open the Microsoft Authenticator app.  Click the button to install (or get or update or open) the app.

 

Step 6 - If prompted, choose to Allow Camera Access so the Microsoft Authenticator app can scan QR codes.

 

Outcome

The Microsoft Authenticator app is now installed on your iOS device and ready for use in setting up Multi-Factor Authentication (MFA) for M365. You can also use the app for MFA with other services, such as your bank, personal email, insurance, and more, in addition to the IVCC M365 MFA setup.